Our Return Policy
We want you to love your order! If you're not completely satisfied, we're here to help.
Returns
We accept returns within 30 days of your purchase date. Items must be unused and in their original packaging.
How to Start a Return
To initiate a return, please contact us at ItsGivingSavingsShopify@gmail.com with your order number and reason for return. We'll get back to you within 1–2 business days with next steps.
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–7 business days.
Exchanges
We're happy to exchange items for a different product of equal value. Please reach out to us to arrange an exchange.
Non-Returnable Items
Certain items such as mystery boxes and final sale items are non-returnable. These will be clearly marked at the time of purchase.
Questions?
If you have any questions about our return policy, please don't hesitate to contact us. We're happy to help!